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Archives for: November 27th, 2019

Prequalified or preapproved? Confusion online slows process in-store

A study finds consumers are hesitant to utilize online tools prior to entering the dealership. One possible cause?…

Written by on November 27, 2019

Fraud identity tool enforces in-store compliance processes

A new software tool that flags anything fishy in a loan application helps dealerships fight synthetic-identity fraud.

Written by on November 27, 2019

Chase Auto CEO says lender faces headwind from lost Mazda business

Mitigating the loss of its partnership with Mazda is a goal for Chase Auto in the coming…

Written by on November 20, 2019

RouteOne developing F&I menus dealers can send to customers

The products help fulfill a pledge RouteOne made when it acquired MaximTrak in 2016. At that time,…

Written by on November 20, 2019

Consumer protection activity is ramping up. Is your F&I office ready?

Dealers should keep an eye on regulatory activity at the state level regarding sensitive consumer data —…

Written by on November 20, 2019

Lexus, Mercedes-Benz and Ford lead in 2019 consumer lending satisfaction

With online transactions and paperless processes increasingly key to customer appeal, Ford’s captive ranked No. 1 in satisfaction…

Written by on November 14, 2019

Auto loan, lease originations grow in Q3

Loans to customers with subprime credit scores dropped noticeably, offset by an increase for customers at the…

Written by on November 13, 2019

New digital tool tracks auto interest rates, pricing

In jointly launching mGauge, Market Scan Information Systems and Experian believe wider access to vehicle pricing, interest…

Written by on November 13, 2019

Auto finance market healthy but under pressure

Lenders should use data to keep delinquencies down, TransUnion advises.

Written by on November 13, 2019

AutoNation, Sonic achieve new highs in F&I profits

As all six publics’ see their per-vehicle profits grow, AutoNation and Sonic set all-time quarterly record via divergent strategies.

Written by on November 11, 2019

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